@article {513,
	title = {The use of the streaming data transmission from a Web browser to enhance the work efficiency of the contact center operators},
	journal = {Journal of Digital Information Management},
	volume = {14},
	year = {2016},
	note = {Export Date: 22 February 2018},
	month = {2016},
	pages = {263 - 268},
	url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84991677478\&partnerID=40\&md5=64f220c683cc032b6d2a2a63f73efb87},
	author = {Teykhrib, A.P.}
}
