NIKPARAST, Ali; 						GAYEM, Abdolkarim.
 Studying the effect of communicational information process of customer communications management on the customer-based performance.
<strong>International Journal of Information Studies</strong>, Vol. 8(4), jan. 2025.
ISSN 2278-6511.
Available at: &lt;<a href="https://dline.info/ojs/index.php/ijis/article/view/521" target="_new">https://dline.info/ojs/index.php/ijis/article/view/521</a>&gt;. Date accessed: 05 july 2026.