Smart Technology, Human Behaviour and Organisational Performance in University Libraries

Mausi Ajoviyon Bokoh; Oluwaseun Adeola Abiodun-Asanre

Mausi Ajoviyon Bokoh Fatiu Ademola Akesode Library Lagos State University Ojo, Nigeria
Oluwaseun Adeola Abiodun-Asanre Fatiu Ademola Akesode Library Lagos State University Ojo, Nigeria

Abstract

Smart technology is a product of continuous advancement in technology. The new generation of technologies under the name smart technologies are more interconnected and personal. However,smart technologies are adopted by the libraries. This research was carried outat Lagos State University and Lagos State University of Education. Libraries play a crucial role in achieving academic goals, and this role becomes critical in the adoption and integration of smart technologies. A descriptive survey research design was adopted for the study. The population for the study is 50 library staff. Standard deviation, mean, frequency counts and percentages were used to analyse data. Internet 3.61%, Smart Phones 2.68% and Cell Phones 2.61% were the smart technologies available in the libraries. The result on the effectiveness of intelligent technology adoption shows that access to unlimited information 3.48% was effectively used. The effect of smart technology shows that it saves time 3.33). Poor funding of ICT infrastructures 3.3) wasthe challenge of smart technology in the libraries. In conclusion, technologies have brought unprecedented change and transformation to library resources and services. This study recommends that libraries organise regular ICT training for effective service delivery.

References

[1] Agbor, J. M. (2011). The relationship between customer satisfaction and service quality: A study of three service sectors in Umea. Retrieved from http://www.diva-portal.org/smash/448657/fulltext.pdf [2] Ali, Ahmed. (2012). Impact of Motivation on the Working Performance of Employees: A Case Study of Pakistan. Global Advanced Research Journal of Management and Business Studies, 1(4), 126-133. [3] Roger, L., Paul, R. (2004). Self Adaptive Software: A Position Paper. International workshop on Self Adaptive Software Properties in Complex Information Systems, Bertinoro, Italy. [4] Qianxiang, W. (2005). Towards a Rule Model for Self-adaptive Software. ACM SIGSOFT Software Engineering Notes [5] Bhattacherjee, A., Hirschheim, R. (1997). IT and organisational change: Lessons from client/server technology implementation. Journal of General Management, 23(2), 31-46. [6] Bird, A., Lehrman, W. (1993). The effects of major information technology adoption in Japanese corporations. Japan and the World Economy, 5, 217-242. [7] Bjork, B. C. (1999). Information technology in construction: domain definition and research issues. Retrieved from https:// helda.helsinki.fi/bitstream/handle/10227/617/bjork.pdf?sequence= [8] Blili, S., Raymond, L. (1993). Information technology: Threats opportunities for small and medium-sized enterprises. International Journal of Information Management, 13(6), 439-448. [9] Bill, D. T. (2003). Contributing Influences on an Individualâ€™s Attitude towards a New Technology in the Workplace. Retrieved from https://www.hilarispublisher.com/open-access/the-impact-of-information-technology-on-job-related-factors-lik-ehealth-andsafety-job-satisfaction-performance-productivity-andwo-2167-0234-1000171.pdf [10] Bocij, P., Chaffey, D., Greasley, A., Hickie, S. (2003). Business Information Systems: Technology, Development, and Management for the e-business. 2nd ed., Financial Times Prentice Hall, Harlow. [11] Lawler, E. E. (2003). Reward practices and performance management system effectiveness. London: Center for Effective Organizations. [12] Woodward, J. (2009). Creating the Customer-Driven Academic Library. Chicago: Amer Library Assn Editions. [13] UNDP. (2004). Monitoring Human Resources and Enlarging People. United Nations Development Program, New York. [14] Jalagat, R. (2016). A Critical Review of Strategic Human Resource Management and Organizational Performance. Global Journal of Advance Research (GJAR), 3(10), 953-958. [15] Allen, T., Morton, M. (2004). Information Technology and the Corporation of the 1990s. New York: Oxford University Press. [16] Marmouse, C. (1997). Performance, Ã®n EncyclopÃ©die. Les Editions dâ€™Organisation, Paris. [17] UNDP (2001). GEO-3: Global Environment Outlook; Chapter 2; Socio-economic background; Global overview. [18] Werthner, H., Klein, S. (2005). ICT enabled Innovation in Travel and Tourism. Innovation and Product Development in Tourism. [19] Law, R., Leung, R., Buhalis, D. (2009). Information Technology Applications in Hospitality and Tourism: A Review of Publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26(5â€“6), 599â€“623.