| Title | The use of the streaming data transmission from a Web browser to enhance the work efficiency of the contact center operators |
| Publication Type | Journal Article |
| Year of Publication | 2016 |
| Authors | Teykhrib, AP |
| Journal | Journal of Digital Information Management |
| Volume | 14 |
| Issue | 4 |
| Pagination | 263 - 268 |
| Date Published | 2016 |
| URL | https://www.scopus.com/inward/record.uri?eid=2-s2.0-84991677478&partnerID=40&md5=64f220c683cc032b6d2a2a63f73efb87 |




